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Frequently Asked Questions
How do I manage my subscription?
You can manage your subscription through your device Settings > Apple ID > Subscriptions. From there you can cancel, upgrade, or modify your subscription at any time.
Is my data private and secure?
Yes! All your time tracking data is stored locally on your device. We don't collect or transmit your personal information to external servers. Read our Privacy Policy for more details.
Can I export my data?
Yes! You can export your full time tracking history as CSV or JSON anytime from Settings.
What's the difference between the free and Pro versions?
The free version includes unlimited categories, activities, and entries, plus day, week, and current-month Dashboard and Goals views. Pro unlocks previous months, yearly, and all-time Dashboard and Goals insights.
How do I get a refund?
All purchases are processed through Apple. Visit reportaproblem.apple.com and follow Apple's refund process.
I found a bug or have a feature request
We'd love to hear from you! Email us at support@tivvity.com with details.
Still have questions?
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