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Frequently Asked Questions
How do I manage my subscription?
You can manage your subscription through your device Settings > Apple ID > Subscriptions. From there you can cancel, upgrade, or modify your subscription at any time.
Is my data private and secure?
Yes! All your time tracking data is stored locally on your device. We don't collect or transmit your personal information to external servers. Read our Privacy Policy for more details.
Can I export my data?
Yes! Pro users can export their time tracking data as a CSV or JSON file at any time.
What's the difference between the free and Pro versions?
The free version includes unlimited categories, activities, and current time period views. Pro adds historical views (Month, Year, All-time) for dashboard and goals, plus data export.
How do I get a refund?
All purchases are processed through Apple. Visit reportaproblem.apple.com and follow Apple's refund process.
I found a bug or have a feature request
We'd love to hear from you! Email us at support@tivvity.com with details.
Still have questions?
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